Once the vehicle has arrived, both you and the driver should inspect the vehicle to make sure it has no damage.ĭarian, we understand your vehicle has since been delivered to your destination and sincerely apologize for the inconvenience you've experienced. Roadrunner customer service hours are 9 to 9 EST on weekdays. Customers can easily check their vehicle’s status on the website by entering their booking number. Once the vehicle has been shipped, Roadrunner Auto Transport tracking is available 24/7. Quotes are also available on Roadrunner’s website by entering the car’s details, shipment date, name, number and e-mail. A Roadrunner representative will provide them with a quote over the phone. Popular routes with high carrier availability are the easiest routes to find drivers, but rarely traveled roads with low availability mean it will be harder to find transportation.įor a free Roadrunner quote, customers can call directly. Remember, make sure to plan your move in advance. You can select your state, view popular routes and see the carrier availability rating. (collectively “Broker”) from any and all claims or liabilities.Roadrunner makes vehicle shipping easy by providing lots of informative, in-depth content on their site. Customer releases Safe Auto Trucking LLC from any and all claims or liabilities of any kind arising out of or inĬonnection with the shipment of the vehicleĪt any time during pick up, in-transit and delivery and waive his or her right to sue Safe Auto Trucking LLC, theirĮmployees, officers, volunteers and agents This supersedes all prior written or oral representation of Safe Auto Trucking LLC and constitutes the entire agreement between customer and Safe Auto Trucking LLC and may not beĬhanged except in writing signed by an officer of Safe Auto Trucking LLC.ĩ. Department of Transportation Broker’s license # 3829832. Lading, copies of which are available at the office of the carrier. This agreement and any shipment here under is subject to all terms and conditions of the carrier’s tariff and the uniform straight bill of Customer warrants that he will pay the price quoted due Safe Auto Trucking LLC for dispatched loads, and will not Nor shall it be liable for failure of mechanical or operating parts of your vehicle.Ĩ. Safe Auto Trucking LLC does not agree to pay for toll, storage, rental or any other kind of fees of your vehicle, Week after the requested available pick up date. An administration fee of $200 will be charged for orders canceled prior to one With your instructions but cannot guarantee pick-up or delivery on a specified date. Safe Auto Trucking LLC agrees to provide a carrier to transport your vehicle as promptly as possible in accordance If the vehicle becomes non-operational during transport, this fee will be applied to the original quote.ħ. This will be included in the final quote received from A $150.00 non-operational fee will be charged for all non-running vehicles. Safe Auto Trucking LLC has the right to cancel the order with no refund.Ħ. If for any reason the vehicle becomes unavailable during a scheduled pick up window, after an order has been placed, Safe Auto Trucking LLC must be notified, should the customer be unavailable for pick up or delivery, he/she must have an alternate representative take his/her place as customer. If a carrier is sent out and the vehicle isn’t ready as indicated by the customer there will be an additional $75.00 rescheduling fee. Any claim for loss or damage must be noted and signed on condition reportĥ. Carrier will not be liable forĭamage caused by leaking fluids, freezing, exhaust systems, or antennas not tied down. Vehicles must be tendered to carrier in good running condition with no more than a half tank of fuel. Any article left in vehicle will be removed at customer's expense.Ĥ. For overseas shipments (including Hawaii) vehicles must be empty, exceptįor factory installed equipment. Liable for damage caused to vehicle from excessive or improper loading of personal items. LUGGAGE and personal property must be confined to trunk, with no heavy articles, and not to exceed 100 lbs. All claims must be noted and signed for at time of delivery, and submitted in writing within 15 days of delivery.ģ. $750,000 dollars public liability and property damage. Trucking damage claims are covered by carrier from $100,000 up to $250,000 cargo insurance per load, and a minimum of Pick up location and the destination set forth on the auto transport order contract.Ģ. The carrier and driver jointly and separately are authorized to operate and transport his/her or their motor vehicle between its
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